+34 949 392 504 info@tbatlantic.com

PRIVACY POLICY

Responsible

The responsible for the treatment of the personal data that could be provided through this website is TRADE BRIDGE ATLANTIC, S.L.U (hereinafter TBA), with registered office and postal address at Avenida de Guadalix, 22, letter B, 28707 Ciudalcampo (Madrid) and C. I.F. number B87296240, is registered in the Mercantile Registry of Madrid, Volume 33727, Folio 130, Section 8, Page M607117. Telephone: + 34 917286067; E-mail: info@tbatlantic.com

If you have any doubt, you can contact us through any of the channels specified above, or through the form enabled in Contact Us.

Collected data

Navigation through this website does not require any registration by its Users, nor is any specially protected personal data requested.

However, different forms have been made available to the Users, through which personal data may be provided to TBA, depending on the purpose of the User in the use of the website. In each of the forms, the User must necessarily fill in the fields that are marked with an asterisk, while, otherwise, it will not be possible to provide the services or information requested. In all cases the user will be asked to accept the terms of this Privacy Policy.

Likewise, the User must read, understand and accept this Privacy Policy in order to continue sending the corresponding form, and must click on the button “I have read, accept and understand” or the one that makes its effects, as proof of its unequivocal manifestation.

The data that may be collected includes

  • Information related to the user’s profile (e.g. name, contact details, gender, nutritional data, lifestyle habits, opinions on products or services, etc)
  • Transaction information made available through the payment gateway (e.g. credit or debit card details and delivery information)
  • Records of your interactions with us (for example, communications with our customer service team or when you interact with us through social networks)
  • Information needed to participate in a contest or survey.
  • Consent to receive an invitation to review their order.
  • Information automatically collected using cookies and other tracking technologies, (see our Cookie Policy for more information)
  • Other data provided in any form completed by the User.

General information about the data collected

The data provided by the User through a form, the navigation data, or any other data provided to TBA through another channel, may be stored by TBA with different purposes, based on different legitimations for its treatment, as specified below. In order to offer you products and services according to your interests, as well as to improve your experience as a user, we may elaborate a “user profile”, based on the information provided. No automated decisions will be made based on this profile.

The data provided may be communicated by TBA to companies of its group or to suppliers of its own services or to any company of its group that require access to the data for its treatment, depending on the purpose of the form chosen by the User. In this sense, the data may be transferred to companies of the group located in the European Economic Area. In the case of transfers to the United States, these will be carried out under the protection of the Privacy Shield as well as, in the case of third countries, based on the subscription of said companies with TBA of data protection clauses approved by the European Commission for such transfers.

Below, detailed information is provided about the treatment of the collected data, according to the purpose of the same:

PURPOSETREATMENT PURPOSE DESCRIPTIONLEGAL BASEPRESERVATION PERIOD
Purchase and delivery of products and servicesAccept and manage orders, deliver products and services, as well as process paymentsExecution of the contract, or fulfilment of the obligation to provide products and/or services5 years
Communication with the User and sending of informationEstablish communication if necessary, in relation to the services requested and through different channels and to channel requests for information, suggestions and complaints from customers for their management and resolution.Execution of the contract, or fulfilment of the obligation to provide products and/or services5 years
Creation of a personal user profileTo offer products and services according to the interests of the user, as well as to improve their experienceUser ConsentFor the duration of the treatment of the information
Business opportunity managementManagement and information of business opportunities by TBA or companies of its group.User ConsentFor the duration of the treatment of the information
Statistics and market studiesCarrying out our in-house statistics and market studiesUser ConsentFor the duration of the treatment of the information
Marketing and AdvertisingSending marketing communications and personalized advertising.User ConsentFor the duration of the treatment of the information
Fulfilment of legal obligationsIn some cases, there will be a legal obligation to collect and process the user’s personal information, as established by lawCompliance with the legal obligation established in Law 10/2010 on the Prevention of Money Laundering5 years
Attention to RGPD rightsAttention and management of requests from Users related to the exercise of their rights under the RGPD and LOPD in force.Compliance with the legal obligation established in Regulation 2016/679 of the European Parliament and of the Council of 27 April 20165 years

User rights

Any User who has provided personal data through a form or other means will have the right, at any time and free of charge, to

  • Request access to their personal data under treatment.
  • Request the correction of errors, modify data that are inaccurate or incomplete and ensure the accuracy of the information being processed.
  • Request the deletion of data that prove to be inadequate or excessive, without prejudice to the duty of blocking required by law.
  • To oppose the processing of personal data or the cessation thereof.
  • Request the limitation of the treatment during the verification of the accuracy of the data, in case you have requested it, or if you understand that the treatment of your data is illegal and you oppose to the suppression of the data, or if we no longer need your data, but you require them to formulate, exercise or defend yourself from claims.
  • Withdraw the consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
  • Request the portability of your personal data.

The User may contact TBA to exercise any of the above rights, through the form Attention to RGPD rights, or through any of the following channels:

Address: Avenida de Guadalix, 22, letter B, 28707 Ciudalcampo (Madrid)

Phone: + 34 917286067

E-mail: info@tbatlantic.com

Claims

In any case, any User who has provided personal data through the Website, will have the right to file a complaint with the Spanish Agency of Data Protection, as control authority in the field of data protection.

Underage people

TBA does not direct this privacy policy to minors. The protection of information related to them, and especially in the field of Internet is very important to us, so we do not request or keep information about them. Minors will not be able to use the services available in this Website without parental authorization or in its absence, through their guardian or legal representative, as responsible for the actions of such minors in the use of the Website and its forms.

Security measures 

TBA protects the confidentiality and security of the information provided by its Users through the enabled contact forms. For your peace of mind, we would like to inform you that the use of the data provided by the Users is limited in order to avoid undesired access, as well as that there are procedures and security policies appropriate to the nature of the data being processed at any given time, in accordance with the requirements of the RGPD, in order to safeguard the information from any loss, damage, misuse or improper disclosure.

Cookies 

Regarding Cookies, please refer to our Cookie Policy

Privacy Policy Update

TBA may change this privacy policy. It is recommended that you periodically check this information if you wish to be informed of any changes, without prejudice to the fact that you may be informed of such changes beforehand.